Medical Assistance

Please note: The Department of State assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the entities or individuals whose names appear on the following lists. Inclusion on this list is in no way an endorsement by the Department or the U.S. government. Names are listed alphabetically, and the order in which they appear has no other significance. The information on the list is provided directly by the local service providers; the Department is not in a position to vouch for such information.

Updated on August 2016

Modern, American style health care is not available in Kyrgyzstan. The healthcare system is based on the Soviet style of health care which can seem very different in comparison to Western countries. Generally the medical personnel are knowledgeable but the system lacks the modern health care technology available in the US.  There are very limited numbers of medical staff that speak English or that were trained in Western Europe or the U. S.

If travelling throughout the country for extended period of time please check the CDC website (www.cdc.gov/travel) for immunization recommendations and obtain the immunizations before travelling to Kyrgyzstan. People are advised to bring their own medical supplies and medications for any chronic illness, minor illnesses and injuries. Modern types and medicines commonly used in the US are not available. Insulin is one of many types of medications not available here. Kyrgyzstan is considered a tuberculosis endemic area and appropriate test for exposure to tuberculosis needs to be obtained upon returning to the U.S.

For major illness or injuries the normal practice is to get emergency treatment at local facilities and to arrange for medical evacuation as soon as possible. Adequate medical evacuation insurance coverage for all travelers is a high priority. In the event of a serious medical condition every effort should be made to evacuate to Istanbul or Western Europe. Please be advised that the cost of a medical evacuation to Istanbul or Western Europe can easily exceed $60,000 USD and may take twenty-four to forty eight hours to arrange.

The U.S. Embassy maintains the following list of clinics and hospitals in Bishkek. Some are private clinics and others are part of the National Health System. All will require a cash payment for care rendered (usually in local currency).

The U.S. Embassy assumes no responsibility for the professional ability or reputation of the persons or medical facilities whose name appears on this list.

Ambulances

Bishkek City Ambulance    Dial 103

Commercial Ambulance Services

  1. Dial 139, 548666, 549999, (0554) 548666
  2. Dial 151 or 439151
  3. Dial 1130 or 577115

Generally the ambulances in Kyrgyzstan are not equipped with emergency medical supplies like medications or oxygen.  The ambulances companies are staffed by physicians that will answer an emergency call then recommend triage and transport to the appropriate hospital.   The dispatch operators do not speak English, generally Russian. The wait time for an ambulance can be up to one hour.  The ambulance staff does not speak English.

Health Clinics and Hospitals 2015

NeoMed  A Private Diagnostic and Consultative Medical Clinic  
Address: 46 Orozbekova St.
Tel: (312) 906090.

This is general clinic with a number of specialists. It has a spiral CT scanner and modern ultrasound machines with good diagnostic capabilities. One provider-internal medicine/cardiologist speaks English. Her name is Janna Savchenko.

National Center of Traumatology and Orthopedics.
Address: 206, Krivonosova Street
Admitting department: Tel: (312) 211778

This is a National Center with clinics and hospital wards. It has an emergency department, accepts all types trauma patients including burns. It also has a ward for detox from drugs and alcohol.

POC is Sabirbek Artisbekovich Jumabekov, professor, director. Tel: (312) 211669
Almazbek Anarbekovich Kubatbekov, clinical chief. Tel: (312) 211730

City Trauma Unit
Address: 41 Manas (intersection Toktogul/Manas)
Reception tel: (312) 318922
Provides 24 hour first aid for minor traumas. No inpatient facilities.

Pediatric Emergency Hospital
Address. 8a, Baitik Baatyr street.
Reception tel: (312) 544655

This is a pediatric general hospital in the city and accepts all types of pediatric emergencies.

POC is Talant Oroskulovich Omurbekov, professor, chief. Office: (312) 562326, 544642

National Center of Cardiology and Internal Medicine
Address: 3, Togolok Moldo street.
Coronary Care Unit tel:  (312) 625682

This Center has an ICU and is able to care for patients having heart attacks, and other cardiology problems. It has a 24 hour Emergency entrance with a physician on duty.

POC is Medet Beishenkulov, chief of CCU. Office tel: (312) 624206

The Center has multi slice CT scanner. Tel: (312) 661157. 

Infectious Disease Hospital
Address: 70, Tolstoy street.
Intensive Care Unit tel:  (312) 590018

This hospital accepts patients with infectious conditions, if one has a fever this is the hospital that accepts that patient, other hospitals usually do not accept a patient with a fever. There is a limited ICU. For foreigners a private room on a regular ward is provided.  There is a laboratory that can do cultures.

POC is Guljigit Kengekaraevich Aliev, chief of the hospital. Tel: (312) 590154

“Kamek” Private Surgical Clinic
Surgical department
Address: 225, Moskovskaya street. Tel. 0(312) 640055, 640101
Polyclinic address: 45, Aynee str.
Reception: (312) 215151

POC is Erkin Mamatov, chief, surgeon.

National Republican Hospital

Address: 1 Togolok Moldo St.  (Intersection of Togolok Moldo and Moskovskaya St.)
Admitting department tel: 0(312) 620987
Neurotrauma admitting department tel:  (312) 620964
Angio neurology tel: (312) 666403, (312) 620991
Microsurgery department tel: (312) 660619
Eye department#1 tel: (312) 663256
Eye department#2 tel: (312) 621019

This is a very large compound that house different medical specialties. There are many buildings. When sending people to this center for any emergency one must ask where the correct building is for the specific problem.  There is a place for Eye, Ear, Nose and Throat emergencies with 24 hour Emergency services. There is an Angio Neurology Center which is for strokes or aneurysm. There is a Neuro Trauma unit for severe head injuries. This hospital also has a good micro vascular department for nerve or tendon injuries in hands or lower extremities. The local ambulance will know where to take people in this compound. This is not a center to send someone unescorted if they do not speak Russian. They need to have a local person to translate or use the local ambulance.

POC is Dinara  Zarlykovna Sagynbaeva, chief. Office tel: (312) 621014, (312) 661008.

Eye Hospital and Clinic: Private Clinic
Address:  5 Baytik Baatyr St.
Tel: (312) 510251 /510781/ 510783

This is a private eye clinic and hospital with ophthalmologists. Eye exams can be done here.

POC is Almazbek Ismankulov, professor, chief

Dental Clinics

Kairos Dental Clinic
Address: Ryskulov St 10
Tel: (312) 612302, 612303

This is a modern state of the art dental clinic newly opened in 2009. Dentists speak some English and the receptionist speaks English. There is a panoramic dental x-ray machine here. An orthodontist is available there.

POC are Bakhtigul Alibaeva and Aibek Moon.

Estet
Address:  51 Baytik Baatyr st/Gorky st
Tel: 0(312) 543884/ 900409

They provide a full range of services, and meet excellent quality standards in infection control, materials, and technique. No English speakers available.

Alef  Dental Clinic, specialized on children.
Address: 40, Ibraimov street
Tel. 0 (312) 389600, 38960

This clinic has dentists, an orthodontist that specialize in children and have anesthesiologists available for children.

Pharmacies

Please be advised that medications purchased in the pharmacy may not be of the same quality as that obtained in the U.S. The brand name of the drug you request may not be the same as the brand available. Look for the formula name on your prescription if are searching for a replacement locally. Please be aware the pharmaceuticals come from a variety of countries including but not limited to the People’s Republic of China, Russia, United States and the European Union.

Neman: Information Desk: (312) 689141; 689144

Central Pharmacy
Address:  127 Abdrakhmanov (former Sovetskaya) st. crosses Moskovskaya st.
Tel:  (312) 901011, 665500

Prestige
Address:  95 A Kievskaya St.
Tel: (312) 621462

LABS/Private Labs in Bishkek

Bonetsky’s Laboratory
20 Prospect Mira (main building)
Reception: (312) 316074, 316333

This lab has the capability to do culture and sensitivities.

AQUA lab
Address: 71/1 Fatiyanova, cross Gorkyi street
Reception: (312) 98-66-00

Human Laboratory
Address:  21/2 Logvinenko
Reception: (312) 620102

MRI, CT, Ultrasound: Private Diagnostic Centers

Stand-alone private clinics. These diagnostic facilities don’t provide transportation for patients. Transportation can be arranged by ambulances.

TOMEX  CT  Center
165 Panfilov St. (cross st is Moskovskaya)
Tel (312) 667076 or (0708) 667076

This is a private free standing center with a spiral CT machine,

POC is Gennady Minenkov

UNI –T- Reactive –Farma Clinic
137 Toktogul St.
Tel: (312) 471563 or 471564

This is a private free standing center with MRI machines and CT machines (64 slice and spiral types), works 7days/24 hours. There are wheel chairs and stretchers available.

Ultrasound Center Diagnost
Address: 37A Logvinenko st.
Tel: (312) 662150

This is a private center with the ultrasound machine for outpatient use. This place can be used for Echocardiography, Doppler study for vessels.

POC is Eleonora Kurmanbekova, ultrasound specialist.