Update (December 21, 2020): Until further notice, the online scheduling system for American Citizen Services appointments is closed. Please do not use the link below. Appointments for routine citizens services are available on a biweekly basis. Please e-mail firstname.lastname@example.org to request an appointment for required citizen services.
In order to provide more effective customer service, all U.S. citizens requiring birth registrations, passport, or notarial services, now need to make an online appointment before visiting our American Citizen Services Unit. Our appointment system allows our clients to plan their visit in advance, ensures shorter wait times, and allows more efficient handling of individual cases.
Click here to make or cancel an appointment for passport services, consular report of birth abroad, or notarial services.
If you are having an emergency and need to speak to the Embassy, please, call +996 312 59 7000
After Hours Emergency Telephone number: +996 312 59 7000 (Dial as indicated if calling from the U.S.)